Authorize negotiation and execution of an amendment to a contract for continued high call volume answering services with CX360, Inc., for an increase in the amount of $450,000 and extend the term by two years, for a revised total contract amount not to exceed $1,666,000. [Note: This contract was reviewed for subcontracting opportunities in accordance with City Code Chapter 2-9C (Minority-Owned and Women-Owned Business Enterprise Procurement Program). For the services required for this contract, there were no subcontracting opportunities; therefore, no subcontracting goals were established].

The roll call

Official votes